About Us

My Outsourcing Ltd., one of the leading companies that are dealing mainly with BPO and IT enabled products and services Since 2009, recently launched its latest venture -- MY Outsourcing Ltd – a BPO/Contact Center service provider with a vision to change the way people do business and serve their clients. It specializes in offering contact center services, Back Office Support With robust infrastructure. We manage all our projects as efficiently as possible with conviction. We value the latest technological developments to meet the growing needs of our customers. In that regard, we involve innovative techniques like call blending, voice logging, soft phone, IVR, ACD, dialer software and many more to offer improved service for our clients and meet their contact center/BPO outsourcing requirements.

What We Do

We specialize in offering all forms of the contact center/Business Process Outsourcing services. Our main focus is on process optimization that ensures all clients to get reduced costs while converting their business operations for a sustainable benefit. We emphasize on increasing the profitability and the efficiency meeting needs of our diverse patrons. MY Outsourcing Limited has an 80-seat Contact Centre for serving professional Back Office, Front Office and Offshore Outsourcing services to its corporate clients. We have also launched the Stealth Monitoring Service for the first time in Bangladesh, following its inception and popularity of such services in abroad.

Our Services

Our wide variety of flexible Inbound Services include product and service support, customer service, appointment scheduling, service response and dispatch, technical support, web site services, event and seminar registration, order talking etc. Our equally comprehensive list of Outbound Services include telesales, market research, lead generation, appointment setting, subscription renewals, data management initiatives and product or service promotion. Our expert IT resources specialize in custom application development; dot Net programming, IVR programming, CRM development and customized accounting software development. Our testing procedure includes both automatic and manual testing by software testing professionals.

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Business 48, 7th Floor, Block F,
Road 11, Banani, Dhaka 1213, Bangladesh.

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